Privacy Policy
At Dyasco New York, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or place an order through our store.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit our website, place an order, contact customer support, or interact with our services, we may collect the following information:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment information
- IP address
- Device and browser information
- Website activity and browsing behavior
- Order history and customer support communications
We only collect information that is necessary to provide our services efficiently and securely.
How We Use Your Information
Your information may be used for the following purposes:
- Processing and shipping your orders
- Providing customer service and support
- Sending order confirmations and shipping updates
- Improving our website, products, and services
- Preventing fraud and unauthorized transactions
- Personalizing your shopping experience
- Sending promotional offers or updates (only when permitted)
- Complying with legal obligations
Sharing Information with Third Parties
We respect your privacy and do not sell your personal information to third parties.
Your information may only be shared with trusted third-party partners when necessary to operate our business, including:
- Payment service providers
- Shipping and logistics partners
- Website hosting providers
- Marketing and analytics platforms
- Customer support tools
These partners are only given access to the information necessary to perform their services and are required to handle your data securely and confidentially.
We may also disclose information if required by law or to protect our legal rights.
Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill orders and customer service obligations
- Comply with legal, tax, and accounting requirements
- Resolve disputes and enforce agreements
Once your data is no longer needed, it will be securely deleted or anonymized.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience.
Cookies may be used to:
- Remember your preferences
- Keep items in your shopping cart
- Analyze visitor behavior
- Improve marketing and advertising performance
You can manage or disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain website functions.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
While we strive to protect your data, no online transmission or storage system can be guaranteed to be 100% secure.
Your Rights
Depending on your location and applicable privacy laws, you may have the right to:
- Access your personal information
- Correct inaccurate or incomplete data
- Request deletion of your personal data
- Object to certain data processing activities
- Request data portability
- Withdraw consent for marketing communications
To exercise any of these rights, please contact us using the information below.
Third-Party Services
Our website may contain links to external websites or services operated by third parties. We are not responsible for the privacy practices or content of these external websites.
We encourage users to review the privacy policies of any third-party websites they visit.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, operational requirements, or legal obligations.
Any updates will be posted on this page with immediate effect.
Contact Information
If you have any questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact us:
Dyasco New York
Email: Info@dyasco.com
Customer Support Hours
Mon – Fri: 09:00 AM – 06:00 PM
Sat – Sun: 10:00 AM – 05:00 PM